# HTTP error 500 ### Problem A small minority of users report seeing this error message after installation: ``` HTTP ERROR 500 ``` ### Cause Our indications suggest this is caused by one-click phpBB installers provided by web hosting companies. ### Solution If you used a one-click installer, try re-installing phpBB manually. For other cases: please message us with the following information: * The version of PHP running on your server * The version of phpBB you have installed * A copy of your server error log (if possible) * Any other information that might be useful (such as any other installed extensions) Your web host might also be able to identify the specific issue on their end. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.planetstyles.net/troubleshooting/http-error-500.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.